Customer Privacy Notice
Who are we?
At Tall Tree Services Ltd, we understand that we have a responsibility to protect and respect your privacy and to look after your personal data.
This Privacy Notice and our Business Terms and Conditions explain what personal data we collect, how we use your personal data, reasons we may need to disclose your personal data to others and how we store your personal data securely.
For clarity, Tall Tree Services Ltd may be both data controller and data processor for your personal data under certain circumstances.
Tall Tree Services Ltd is a provider of Arboricultural contracting and consulting services, based in Gloucestershire.
We are a UK Limited Company with our registered office at 7 Jupiter Way, Abbeymead, Gloucestershire, GL4 5JE.
The company number is 15381105 and Mr Daniel Wallace is the director responsible for data protection.
Contact us
Please email any questions or comments you have about privacy to us at info@talltreeservices.co.uk
How the law protects you?
Data protection laws state that we are only able to process personal data if we have valid reasons to do so.
The basis for processing your personal data includes, but is not limited to, your consent, performance of a contract, to enable billing and remittance, and to contact you for customer service purposes.
How do we collect personal data from you?
We receive information when you complete the form on our website, if you contact us by phone, email, or otherwise in respect of any of our services.
If you provide us with personal data about a third party, you warrant that you have obtained the express consent from the third party for the disclosure and use of their personal data.
What type of data do we collect from you?
The personal data that we may collect from you includes your name, address, email address, phone numbers, business and company information and trading history. We also retain records of your queries and correspondence, in the event you contact us.
We merely process such data on your behalf, subject to our Terms and Conditions.
What data do we store?
Contact details
Project details
Email
Other correspondence
We do not store any payment information such as bank account details or credit card numbers.
Retention periods
We will keep your personal data for the duration of the period you are a customer of Beechwood Trees and Landscapes Ltd.
Due to the nature of the services we offer and the relationship that we have with our customers, we will assume that you are still a customer until you tell us that you no longer want to be considered as a customer.
If you let us know that you are no longer a customer, we will delete all unnecessary electronic data and destroy all unnecessary hard copy data that we hold.
We shall retain any project data that is required to safeguard our legal liability following the completion of any project.
Liability
We agree to take reasonable measures to protect your data in accordance with applicable laws and in accordance with our Terms and Conditions.
In the event of a data breach, we shall ensure that our obligations under applicable data protection laws are complied with where necessary.